Hosting issues and Payments

7 posts / 0 new
Last post
Hosting issues and Payments

Hi all I want to  point out that the AAAA hosting and sub services costs for the dedi's and Web services we provide as a none business and none profit.

Total out going payments are now £172.99

I  have a lot of people from many of the clans that help but I have some issues and this impacts everyone................

Late payments.... This happens and we have some scope to cover this and more than happy to allow late payments but I dont have the time or the funds when multiple clans are late paying........

So this month I have SS clan now 2 months in debt and WOV clan late again as well all be it by a day but I have no spare  funds this month to cover this and now the Gaming Deluxe account is short on funds - yeh as always I will ensure its paid as its in my name but come on guys I have my own clan costs also  and for the first 2 years to get AAAA off the ground I was covering all the costs - All I ask is to cover your costs on time........

Also at this stage we should be expanding on the hosting DEDI 2 is a beast of server and to be honest our hosting platform should be seeing us in major income that we can reduce clan costs and also support other MOHAA / MOHSH ventures but at this stage we are just about breaking even BUT are getting a higher spec service........

Yeh we got lag sometimes from GD but we only see GD lag because they are our network - check out some other host's forums DOS and DDOS attacks are common ground but I can assure you the grass is not greener else where - GD have a great support network and do respond quick to issues some dont even have support so yeh we get problems but so does many others.

So all I ask make payments on time but also HELP promote AAAA hosting the more we get then we can reduce cost's for ALL but you ALL need to support running it as a community IF not then no point - the whole point was to make it better as a community so we can ALL make it better and cheaper...............

I will be honest if I dont get the support and help then why should I cover the costs and issues a lone ? and get all the flak ?

All I want to do is build a community that can support each other........ Cant do it on my own !!!

 

At this Stage I would say that we can meet costs IF all Pay on time but UNLESS more people put time and effort into the AAAA community hosting project then we will down scale and I will be forced to move ALL dedi 1 servers (including my own) to DEDI2 as at present we are over paying for hardware and band width that we are not using !!! The Lag comes from the network not the hardware but as I said the grass is not greener elsewhere!!!!! - where as if you ALL put time into this project we can expand and build the community AND reduce costs !!!

I am at the point now that I spend all my free time running all this - I am not complaining !!! I enjoy it dont get much time to play which sucks so I ask for some help !! instead of me getting 100's of xfires and emails and posts about just about everything !!! PLEASE HELP support all this !! So yeh you ma not be able to do certain stuff but help with what you can.

I used to be able to access all this from work so used to catch up in work in free time BUT cant now so I am coming home from work to what now is hard work on my own  and I ask a few of you need to step up to support as I cant DO this on my own!! 

 

 

 

 

 

 

 

 

 

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb

Re: Hosting issues and Payments

Being late with payments is one thing.....not paying at all is another. I am late with payments and need reminding but i always pay.  And considering the many problems i've had with my server lag...DOS attacks etc.....GD are lucky to get a payment i think.  If they are providing a service that people are paying for then they should do a better job in looking out for their customers. You asked for support and communication about lag on our server and we gave it.....by posting on the forums and coming to ts.....(a few times when no one else was on) to report issues we were having. Lag seems to have settled now but again the other night another DOS attack. I will continue to report any further issues WoV have. And we will continue to support AAAA. If this league requires more imput from us regarding any other matter then please let us know.

Thanks for your time and efforts jon.....appreciated.

<{WoV}>HaMMeR / Jayne

Re: Hosting issues and Payments

Canvey Hammer wrote:

Being late with payments is one thing.....not paying at all is another. I am late with payments and need reminding but i always pay.  And considering the many problems i've had with my server lag...DOS attacks etc.....GD are lucky to get a payment i think.  If they are providing a service that people are paying for then they should do a better job in looking out for their customers. You asked for support and communication about lag on our server and we gave it.....by posting on the forums and coming to ts.....(a few times when no one else was on) to report issues we were having. Lag seems to have settled now but again the other night another DOS attack. I will continue to report any further issues WoV have. And we will continue to support AAAA. If this league requires more imput from us regarding any other matter then please let us know.

Thanks for your time and efforts jon.....appreciated.

<{WoV}>HaMMeR / Jayne

Thats the problem as you just said "GD are lucky to get a payment i think."  I have to manage all payments for the community !! one late fine multiple late payments from many just makes running it harder - Jayne been blunt SS clan are 2 months behind now your clan has been 2 months behind in the past - Two options for all support or leave - We can expand or we can reduce I am not bothered either way just asking for support and late and none payments just dont help.........

Try getting hosting else where and paying late - think I am nag they will just shut you down - I try my best to cover late payments but this month I cant 

 

AAAA rents hardware NOT game servers from GD AAAA runs the Game servers on the hardware and network rented from GD  - We have looked at other alternates but ALL have ups and downs 

If you think the service is that bad please try out else where as I explained above - I for one dont need all this hassle 

 

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb

Re: Hosting issues and Payments

hi all ....

i can agree with Jon on other hoster's  ,we  used to be with eliteserve for our game server and if we were one day late with the payment 

the server was shutdown ....no if's and's or but's !!!!!!

i always try to pay before the due date if i can ....i have a calendar on my pc which lets me set reminders for specific dates .

on the set date, a reminder flashes on the screen  ....

might be an idea to set up automatic emails ....our gameservers account sends out an email "invoice" on the first of every month !

as a reminder its due for payment.

(hehe i love making work for Jon )

Dave.

Re: Hosting issues and Payments

ubersoldier wrote:

hi all ....

i can agree with Jon on other hoster's  ,we  used to be with eliteserve for our game server and if we were one day late with the payment 

the server was shutdown ....no if's and's or but's !!!!!!

i always try to pay before the due date if i can ....i have a calendar on my pc which lets me set reminders for specific dates .

on the set date, a reminder flashes on the screen  ....

might be an idea to set up automatic emails ....our gameservers account sends out an email "invoice" on the first of every month !

as a reminder its due for payment.

(hehe i love making work for Jon )

Dave.

 

mmm well did look at this about a year a go their are many solutions for this on Drupal but they come with a lot of baggage as in the modules are a lot and big as they kind of based on some sort of shop site so when I looked at it I could get it all working and the game servers become the product and it invoices you and so on could even add late charges only joking Smile

I also approached GD about their system as it's not easy to trace payments or admin sub payments but they did look in to it but could not find a suitable soloution.........

I think I will try to look at some solutions where I create a simple small form database where you key in dome info before you get the donate button.

 

So Clan Name - the clan name would list what servers they had and give a total   bill

Then they would submit they are making a payment and fill in their email address (used on GD for Tracking payments) 

Then they would get the donate button which goes direct to GD Paypal account

On the 1st of each Month Email sent saying payment due on the sixth 

If they Have not submitted before or on the 6th a reminder would be sent

No personel details would be stored on AAAA as the payment method will still use the GD direct link for security - then I would once a month confirm payments received via GD account and tick the box on the AAAA Form to say payment confirmed and then trigger and email to say  payment received.

 

Sounds easy but will take some work but will keep me out of trouble in the trenches 

 

I will say all hosting as a community relies on each other as we have costed the best hardware and network we can get for money - at this stage we are not getting funds to build some fallback credit  which could cover late payments - what I dont want is to get over stretched where I end up with bill because we are over resourced. at this stage we are breaking even and getting the hosted clans cheaper and better features such as the !gb Link (That does not help much with DOS attacks or network issues) but it will help EU players get better response on servers)

Not rushing into anything or saying this will happen but unless we get more hosting from other clans players we MAY need to look at moving Dedi1 to dedi2 - dedi2 is so under utillised and honestly we could run at least another 25+++ MOHAA servers on DEDI2 and still have massive free resources. This would save the community a lot and build a fall back pot but we would loose the TS fall back but we could find a solution to TS backup on another host for under £5

 

 

 

 

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb

Re: Hosting issues and Payments

Do whatever you have to do jon. I'll play my part and do my upmost to pay on time in future with a reminder for myself on pc. 

Re: Hosting issues and Payments

Thanks Jayne - can see you have paid thanks!!! - over to SS Clan now !!! 

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb